We accept product returns within 30 days of your purchase. During this period, the product must be unused, undamaged, and in its original packaging. A receipt or proof of purchase is required for returned products.
1.1. Non-Returnable Items
- Perishable goods (food, flowers, etc.)
- Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
- Intimate or hygienic products
- Hazardous materials or flammable liquids/gases
- Downloadable software products
- Some health and personal care items
1.2. Return Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
1.3. SELLER INFORMATION
- Name: HGNM GROUP DAYANIKLI TÜKETİM MALLARI VE E-TİCARET LİMİTED ŞİRKETİ
- Address: BARBAROS MAH. 172. SK. NO: 5 A BAĞCILAR / İSTANBUL
- Tel: +90 539 559 0770
- Email: info@alanyayedekparca.com - alanyayedekparca2024@gmail.com
- Customer Service: +90 539 559 0770
1.4. Return Shipments
You should mail your product to the following address:
HGNM GROUP DAYANIKLI TÜKETİM MALLARI VE E-TİCARET LİMİTED ŞİRKETİ
MAHMUTLAR MAH. MENDERES BLV. NO: 31 B ALANYA/ ANTALYA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.